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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Megan Clough

December 4, 2025

5  out of  5
rating by Megan Clough
"Great personal reminders. Nice to have some people who truly care and understand."
We responded:
"Thanks so much, Megan! I hope you have a wonderful Christmas surrounded by family and friends! "
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Rhonda Longbrake

December 4, 2025

5  out of  5
rating by Rhonda Longbrake
"Great service, I needed my rental extended, so easy! Thanks Brandi!"
We responded:
"We appreciate you! Thank you for your compliments for the team!"
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Logan Dawes

December 4, 2025

5  out of  5
rating by Logan Dawes
"Janette was really knowledgeable. Friendly staff and very helpful."
We responded:
"Thanks, Logan! I passed along your compliments to Janette !— yes she is the best !"
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Jamie Stanley

December 3, 2025

5  out of  5
rating by Jamie Stanley
"The best State Farm office I have ever dealt with ..Janette and Brandi are the best at what they do. Tim and staff will go above and beyond to help you. Very knowledgeable and friendly"
We responded:
"It’s truly been our pleasure! Thank you for recognizing the team! I agree, they definitely are THE BEST! "
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Jill Kutz

December 3, 2025

5  out of  5
rating by Jill Kutz
"Tim Carpenter & his office staff are outstanding!! Professional all of the time from dropping off payments, to handling a claim that I had. Of the insurance agents I've worked with Tim is the best at customer service. He took the time to properly review what we had and helped us convert our home owners policy to a farm policy and move our car insurance over as well. Mike & I appreciate an agent that really cares about his customers!"
We responded:
"As a business owner yourself I know how valuable your time is, so thank you SO MUCH for taking the time out of your day to recognize how hard we work to provide outstanding service!"
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Bryan Bussell

November 19, 2025

5  out of  5
rating by Bryan Bussell
"Couldn't ask for a better group of people"
We responded:
"Thanks, Bryan! We appreciate you!"
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Jennifer O'Dell

November 13, 2025

5  out of  5
rating by Jennifer O'Dell
"Awesome very helpful agency. Highly Recommended."
We responded:
"Thank you very much! We’re delighted to be of assistance!"
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Tom Runyon

October 8, 2025

5  out of  5
rating by Tom Runyon
"We appreciate the familiarity feeling in this office, like they know and care about our situations, needs, and priorities. Thank you to Janette and Brandi for keeping things going so well :)"
We responded:
"Thank you for noticing and for your compliments about the team….”Yes!” We actually DO care !!!"
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Antonio Poccia

October 1, 2025

5  out of  5
rating by Antonio Poccia
"Brandi is very helpful and gets you everything you need done fast!"
We responded:
"I appreciate the positive feedback about my Team!… We do our best to get things done and done right the first time so you can get on with your day! "
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Robert Sedor Jr

September 30, 2025

5  out of  5
rating by Robert Sedor Jr
"Janette has been great helping me with my homeowners and auto policies."
We responded:
"It is a pleasure to help!… Thank you for your feedback! "
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Kevin

September 29, 2025

5  out of  5
rating by Kevin
"Very knowledgeable and courteous people! Been with this State Farm branch for over 30 years!"
We responded:
"30 years is so humbling to hear, Kevin… and we are SO thankful you make the choice to stay with us! Shockingly some of my longest standing customers have been with State Farm since the mid-1950’s !!"
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elena bennett

September 25, 2025

5  out of  5
rating by elena bennett
"Great crew. All are very helpful. Janette has taken care of my insurance needs for years. She's always friendly, very knowledgeable, extremely efficient and happy to help."
We responded:
"Thank you so much! Yes, Janette is top notch! A++. I passed on your kind thoughts!"
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Berneda Zierdt

September 25, 2025

5  out of  5
rating by Berneda Zierdt
"The staff was very helpful in getting me.A new insurance policy very much a pleasure to work with"
We responded:
"Thank you so much we appreciate your business!"
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Shelly Alberti

September 18, 2025

4  out of  5
rating by Shelly Alberti
"I was recently in an accident where my car was totaled and I received some injuries. I have not been able to return to work, and have had issues with all of the paperwork involved. The ladies in the office have been great with making sure that the proper paperwork has been uploaded to my claim."
We responded:
"Claims are never fun — and unfortunately claims that cross state lines and those involving injuries can be complicated ! It’s our pleasure to assist in the entire process to make sure it goes as smoothly as possible!"
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Don Boone

September 17, 2025

5  out of  5
rating by Don Boone
"The Tim Carpenter State Farm team is very helpful and reliable in providing a high quality service. The team is great to work with and very dependable. We appreciate the help!"
We responded:
"Thank you, Don! "
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Tanya Slater

September 16, 2025

5  out of  5
rating by Tanya Slater
"I absolutely love state farm. They are all Wonderful"
We responded:
"We appreciate the wonderful feedback, and THANK YOU for being the best part of State Farm!"
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Linda Fields

August 6, 2025

5  out of  5
rating by Linda Fields
"One word Excellent .Very knowledgeable .Always there when you need them .I have never had a issue with any claim I had to file."
We responded:
"Thank so much ! It’s always a pleasure !"
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Robyn Walter

July 9, 2025

5  out of  5
rating by Robyn Walter
"The staff at Tim Carpenter State Farm is top notch. They are always pleasant to deal with prompt at getting back to me. My family and I are grateful for the entire staff."
We responded:
"On behalf of the entire team, THANK YOU for the feedback! It’s an honor to be your agent and I’m thankful for your continued business!"
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LEA CHRISTY VOROB

July 3, 2025

5  out of  5
rating by LEA CHRISTY VOROB
"Everyone at State Farm is very kind and helpful. Tim helped me get great coverage with amazing discounts. Highly recommend his insurance agency"
We responded:
"Thanks so much, Lea ! I’m glad I could help !"
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TNC Cottage

June 29, 2025

5  out of  5
rating by TNC Cottage
"Everyone at this agency is very courteous and professional. They are attentive to my needs and provide excellent customer service. They take the time to make sure I have the correct coverage, not too much nor too little. Always nice dealing with them."
We responded:
"Thank you so much! We appreciate your feedback!"
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Kathryn Jayne

June 9, 2025

5  out of  5
rating by Kathryn Jayne
"I was looking for home owners insurance and State Farm was hands down the easiest most professional estimate"
We responded:
"Thanks, Kathryn! I’m so glad we were able to help! "
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Cindy Prentice

May 30, 2025

5  out of  5
rating by Cindy Prentice
"They have been great with my insurance. There a great company"
We responded:
"Thank you so much, Cindy!"
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Julie Bennett

May 30, 2025

5  out of  5
rating by Julie Bennett
"Tim and Janette are always helpful, professional, and friendly. We have been with them for many years. We have both our vehicles and our home insurance with them."
We responded:
"It truly has been (AND IS) a pleasure helping out such a wonderful family ! "
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Chrissondra Six

May 29, 2025

5  out of  5
rating by Chrissondra Six
"I love working with Tim Carpenter’s State Farm!! The team is always so pleasant and helpful. And if they don’t know the answer they will find it and get back to you. When we had our fire 8 years ago, Tim called me that night to make arrangements to meet the next day. We have had them for over 26 years and happy to have them on our side!"
We responded:
"…and we love having customers like you !!! I would never have guessed it’s been 8 years. Life can really throw you a curve ball, but we’re happy we were able to see you through the toughest of times a homeowner can face ! Many thanks for the kind words !!"
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Shane Lee

May 1, 2025

5  out of  5
rating by Shane Lee
"Great office staff...both of them KNOW their field... Always prompt service….. pricing goes down with good driving and claims resolved properly and promptly"
We responded:
"Thanks for your feedback and the continued business! "