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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kristin Jones

Kristin Jones

March 8, 2025

5  out of  5
rating by Kristin Jones
"We have been working with State Farm for over 7 years and we don’t have one complaint. The staff is excellent and works promptly. They work to make sure we are getting what we need while also ensuring we pay the lowest price possible. I would highly recommend them!"
We responded:
"Thank you SO much! We LOVE what we do and are blessed to have customers like you!"
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Nicholas Twining

March 7, 2025

5  out of  5
rating by Nicholas Twining
"Always very helpful. Great service!"
We responded:
"I’m grateful for your business and the nice feedback!"
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Mystic Dragon

March 7, 2025

5  out of  5
rating by Mystic Dragon
"I love this place! The people that work there are always nice and friendly! Especially Brandi! Tim is a very good agent and helpful! Thank you all for such a good experience!"
We responded:
"….it is our pleasure to serve you!!! Thank you for being the BEST part of State Farm!"
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Stacy Moran

February 27, 2025

5  out of  5
rating by Stacy Moran
"Love that I can pay different ways. When I call, they are always helpful"
We responded:
"Thank you, Stacy! We try to make your life LESS complicated!"
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Elaine Grover

February 17, 2025

5  out of  5
rating by Elaine Grover
"I have been with StateFarm for many many years. Tim, Jenette and Brandi ALWAYS go above and beyond. Tim has even personally delivered paperwork right to our house. I highly recommend them them for all of your insurance needs!"
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Gajindradeo Jhingoor

February 15, 2025

5  out of  5
rating by Gajindradeo Jhingoor
"They were very helpful in getting me car insurance and saving me money. Another good thing is when you call you get a live person on the phone."
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Amy May

February 10, 2025

5  out of  5
rating by Amy May
"I am very satisfied every time I speak with Janette or Brandi. They are so polite and take the time to look up information if they don't know. They always call me back and give courteously text reminders if a payment slips my mind and I forget to make it on time. After an accident which I normally would not have qualified for an attorney They supplied one for me. They stayed right with me until it was settled. Thank you State Farm."
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Maria Marty

December 30, 2023

5  out of  5
rating by Maria Marty
"Amazing specialy brandy thank you I saved 628 a month had different insurance 4 years n switch over n home owner good rates n very professional then you I recommend it"
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Karen Patton

September 16, 2022

5  out of  5
rating by Karen Patton
"Recently went through the chore of checking on coverage and prices for a few different types of insurance with several different companies and in the process came across State Farm and Tim Carpenter. Glad I did. Found experience to be very comfortable, pleasant and thorough. Very happy with every aspect of the process and feel very comfortable with our decision to switch our insurances to Tim Carpenter and State Farm."
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Kim Hollister

May 11, 2022

5  out of  5
rating by Kim Hollister
"Finally back to a local insurance company that you can trust."
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Shane Lee

November 8, 2021

5  out of  5
rating by Shane Lee
"Great office staff...both of them KNOW their field... Always prompt service"
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Greg Stewart

February 13, 2021

5  out of  5
rating by Greg Stewart
"Have used Tim and his agency for a number of years. Always great service from him and his team. State Farm rates have become less competitive in my opinion but in terms of service they are one of the best agents to work with."
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Kim Conrad

February 24, 2020

4  out of  5
rating by Kim Conrad
"Love everyone there they are very responsive with calling you back very knowledgeable make you feel welcomed"
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Terry brown

February 9, 2020

5  out of  5
rating by Terry brown
"They have good affordable insurance for the house I own. Terry Brown"
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Ron MacIntyre

November 13, 2017

5  out of  5
rating by Ron MacIntyre
"I’ve always had good experiences with this agency. I’ve used this agency for my homeowners ins. My car ins on 4 vehicles and even got my mortgage through Tim and Stste Farm. Highly recommended!"
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Tim Tingley

October 26, 2017

1  out of  5
rating by Tim Tingley
"This guy is completely incompetent. He overcharged my policy by nearly 200 a month. I went to his office, and talked to him, He insulted me,and told me he would get back to me after he looked at my policy, He never did. I recieved a threat to cancel my insurance due to nonpayment, when he cancelled the payment! He never got back to me until the day AFTER the policy expired, and He has kept all the money he overcharged my policy with no offer of refund. BEWARE OF this insurer."